VoIP/IP Monitoring and Management Services

Why Managed Service

Now, more than ever, the reliability of an organization's communications network is critical. In many cases corporate revenues can be directly tied to the networks' ability to effectively and reliably communicate between departments and locations. Businesses are continually challenged to provide day to day operational management of their networks, while simultaneously planning new applications and architectures to better support their core business objectives. The impact of voice over IP, telecommuting, converged conferencing, integrated network applications, and rapidly changing technology, present a complex challenge for an organizations network staff.

Today's mission critical communication networks require professional monitoring and management 24 hours a day, 7 days a week. Neturally Speaking Managed Services offering delivers:

We understand the importance of uninterrupted Internet connectivity to your business. We also understand that today's converged IP networks carrying multi-media connect are often a great challenge to monitor and manage without specialized network resources. By delivering critical information technology infrastructure management services over a secure network our solutions help customers ensure their communications network hastens, not hinders, their businesses objectives.

Monitoring Services

IP-PBX Monitoring Services

With so much riding on your IP-PBX, it is important that your IP-PBX be monitored so you can address potential problems before they occur. The only way to make this happen is by monitoring the IP-PBX 24/7. The fastest and easiest way is to have Neturally Speaking do it for you. That way there is no software for you to buy and no additional tasks for your already burdened IT staff. IP-PBX monitoring from Neturally Speaking will reduce your downtime, simplify detection, and facilitate correction of network trouble spots. The IP-PBX monitoring services offered by Neturally Speaking provide 24/7 mission-critical remote monitoring of your IP-PBX(s). The monitoring is performed simultaneously from our centralized data center. Real-time multi-media alerts are triggered when errors occur, performance thresholds are exceeded or connectivity problems are detected and verified.

Benefits of IP-PBX Monitoring

Neturally Speaking's Network Services Group will monitor your IP-PBX 24 hours-a-day, 7 days-a-week. Our staff will quickly remedy problems as they occur, keeping your systems up and running. You or your system administrators will receive periodic reports detailing the status history of your monitored IP-PBX. This secure remote service makes the cost of reliable performance affordable to your organization, at a fraction of the cost of self-staffing.

Key Features

Router/Switch Performance Monitoring

Routers and switches provide the means for which information (voice, data, and video) is moved across networks and often provides your connection to the Internet or your organizations wide area network (WAN). Because routers are often the main point of entry and exit to and from your network, their optimal functioning can be critical to the operation of your entire network. With today's converged networks managing bandwidth allocation can be complex and time consuming, but is often required. Active and careful monitoring is important. If an organization oversubscribes bandwidth it could mean that the company is paying for more bandwidth than they really need, and under subscribing could result in severe congestion and unacceptable network performance. While the adverse efforts of this problem can impact numerous services on your network, the problem is perhaps best illustrated by a caller when they make a voice call over an IP network and the sound quality turns out to be totally unacceptable. Monitoring the status and operation of the router is therefore of critical importance. Businesses can optimize the quality of service for all of their critical network applications and services by balancing throughput and implementing quality of service functionality to shape their traffic to meet their needs; particularly with VoIP, response time requirements.

With Neturally Speaking's router/switch performance monitoring organizations can depend on our expertise to monitor their routers and take remedial action before problems cause network outages or slowdowns. Neturally Speaking performance monitoring services are cost effective and customized to your network configuration.

Neturally Speaking offers comprehensive router performance monitoring services that can provide you with immediate feedback for all routers and switches on your network. Router performance monitoring is a vital, often complex, and time consuming, it is largely for these reasons that many companies choose to outsource their router performance monitoring duties to a network specialist.

Neturally Speaking' Performance Monitoring Services include:

Communications Circuit Monitoring

You can't fix problems or interruptions in your communication network unless you know about them immediately and the fastest way to know about them is by having Neturally Speaking monitor your communication lines.

Dependable, 24/7 real-time remote monitoring is the fastest way for you to assure that the network performance of your Internet circuit, POTS line, SIP, and IAX trunk is optimal and network interruptions minimal. Communications Circuit Monitoring from Neturally Speaking not only notifies you immediately by triggering alarms, but Neturally Speaking also acts as your problem resolution manager, notifying your key contact of any problem and opening a trouble ticket with the appropriate carrier as well as providing active follow-up and generating all necessary reports. Neturally Speaking has been helping clients build, maintain, and protect their networks since 1995. Using our services affords our customers to be proactive in avoiding network downtime and network slowdowns.

Money Savings and Other Benefits

Neturally Speaking Communication Circuit Monitoring services can help you avoid or minimize incidents that can negatively impact mission critical operations; alleviate remediation hassles; optimize network performance to save money by avoiding downtime and network outages by employing proactive capacity planning.

Managment Services

Router / Switch Administration

If you're a network administrator, you are familiar with the continuous need to apply patches and upgrades to your network software. But you also need to upgrade and manage your routers and switches.

Routers and switches are prone to security holes. Because of their critical role in network infrastructure, router and switch upgrades should have a high priority not just to maintain security but to make sure that your network can benefit immediately from the new features that are built into every router and switch upgrade.

Neturally Speaking offers comprehensive router/switch administration services that can help you upgrade and manage all the routers and switches on your network. Router/switch administration is vital but often complex and always time consuming, which is precisely why many companies choose to outsource their router and switch administration duties to a network specialist.

Available for routers and switches from most major manufacturers

IP-PBX Management Services

Neturally Speaking's IP-PBX management service provides system, transport, monitoring, and maintenance services to support IP PBX applications. Our managed service allows a business' in-house technical resources to focus on core business functions, rather than the specialized tasks associated with properly monitoring and maintaining an IP PBX architecture.

Neturally Speaking Managed IP PBX Service Deliverables:

Neturally Speaking Managed IP PBX Service Benefits:

Neturally Speaking Managed IP PBX Service Detailed Description:

Neturally Speaking's Managed IP-PBX Service provides networking, management, and maintenance support for IP-PBX systems and VoIP equipment. The options include, IP connectivity options, 24x7 monitoring, MAC support, and associated software and hardware upgrades and replacement. Moreover, Neturally Speaking's Managed IP PBX service can be implemented in a variety of ways to provide maximum value to an organization and affords organizations the maximum flexibility in terms of the desired level of control, management and responsibility for PBX operations.

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